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AnaJet's greatest strength is our ability to provide
customer service and training. We know we have the
best technology in the direct-to-garment industry.
But we also know our systems can be no better than
our ability to support our customers. We are proud
that from day one, our customer support and our training
programs have been highly regarded by our customers.
If you are a prospective customer, we offer the testimonials
below. If you are an existing customer, we would like
to hear how we can improve our service. We would love
to hear from you all.
Dr. Chase Roh, CEO
AnaJet Inc.
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If
you are a prospective customer, we encourage you to call AnaJet
Tech Support to see how easy it is to get in touch with a tech
on the first call. No waiting, no call backs. |
| Here's
what AnaJet system owners are saying: |
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"You have without a doubt the BEST Customer Service Staff in the WORLD!!!! Having traveled all over the world, I have not seen better SERVICE and HELP any where at all. No one comes close .....I simply can not say enough to explain how happy I am...... Thanks from everyone at Viking Screen Printing."
Scott, Viking Screen Printing
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"When
I decided to buy a d-t-g printer, I needed a printer with reliability,
excellent technical support, portability and most of all I needed
to print on dark garments. The decision was easy. AnaJet exceeded
all my needs. It was a very wise investment.
The software (RIP) is powerful, ... it has been reliable and worked
right out of the box. AnaJet provides full training. I left armed
with all the information I needed to be up and running with my new
money maker.
Now after more than a year of operation, I cannot be happier. I
used to do mostly embroidery jobs, but now I do about 5 print jobs
for every embroidery job. My AnaJet allows so many options, it's
never sitting still for long. The recent addition of synthetic fiber
inks and art canvas printing further diversified my product offerings.
It has been a very profitable evolution. Thank you AnaJet."
Larry K, Big Dog Impressions
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"We
have been ... selling the ARTprints at various venues ...... We have
had a lot of success with Veterinary Clinics and pet groomers. I will
be showing twenty of my photographs ... printed on canvas for sale
at an artwalk this weekend. The listed price will be $150.00 ea. [Your
printer has] a great potential for its ability to print not only garments
but ARTprints as well."
Chuck N, CPI
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"Our
screen printing business has really been growing with orders for our
AnaJet. Knowing that we have a solid company and staff behind us,
makes all the difference in the world. Thanks for being so awesome!"
Eddie K, EKleinfeld.com LLC, www.ekleinfeld.com
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"The
machine is working amazingly well and I am very happy that I invested
in your printer. To date we have printed around 4,500 shirts since
I purchased it at the beginning of April [in a two and a half month
period], a lot of product in a short period of time and not one hiccup,
I am very satisfied."
Ashley Plamondon, Accu Printing & Design Inc. |
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"We
have been extremely impressed with the tech team at AnaJet.... Every
step of the way they have been encouraging and down to earth. As two
moms owning our own Maternity business, we need simple and everyday
language and instructions....Thank you for your amazing support."
Carlie C & Stacie W, www.mamats.com |
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"Purchasing
an AnaJet was one of the best decisions I've ever made. It was an
easy knowing the AnaJet uses one of the fastest print heads available.
The print quality is perfect. There is a no banding and it's very
easy to use. I bought my first AnaJet for use at home. It's been the
perfect home based business. My wife can do a $300 order while watching
CSI Miami!"
Dave N, www.VanWraps.com
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"We are in the promotional
advertising/screen printing business for three years. We noticed right
away that Anajet's customer service was outstanding......Recently
we had a Graphic Designer send us a logo for a college championship
t-shirt. The logo had some issues, and we sent it to tech1@anajet.com
to see if they could help us out. Anajet's technicians got back to
us immediately [with] improvements. We printed out the shirt, showed
it to the designer, and received the order. We .... had 100 shirts
printed for the game the next day. Thank for all your help and support."
Vance
& Mary, RedLights
Promotional Printing, LLC
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"The
AnaJet Digital Apparel Printer is the most valuable business resource
we have EVER purchased. We haven't had our machine for even a year
and it's opened doors into new markets for us. The more we use it
impresses us as much as our customers. Definitely worth the investment,
you cannot beat the service or the people that we have dealt with
at AnaJet."
Scott
P. www.peloquinpromo.ca/
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"The best features of
the Anajet in comparison to all the other brands was the closed-loop
ink delivery system, the ease of use, as well as, the white ink prints.
AnaJet white was the whitest! For our business, we do a lot of white
ink prints and needed a system that could do this for us. .......
Their tech support is top notch and are always there to answer our
questions and solve our problems. Thank you AnaJet!"
DaNeille D. and Sheila L., Motorcycle Girl Wear, www.mcgwear.com
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"I would like to offer
my most sincere "thank you" to your entire team!
.
Our first job using AnaJet was for CalTrans. The artwork was far too
complex for the screen-printing process, so we bid the job using our
AnaJet.... for 225 shirts front and back
.. There was only one
problem. The shirts were so popular, that the staff couldn't get through....
Our shirts were TOO popular!
We could not have had such success without this wonderful technology
and your top-notch training and support throughout the process. We
have already received four calls in the first day since the event.
Attendees are requesting their own shirts & designs for other
special events, as well as for fundraisers, schools and teams.
Michelle C. www.carlsongraphix.com
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"[Although
we have a screen printing system,] we found we needed something
that would give us the capability of doing more colors, handle higher
resolution artwork in multiple shades, textures, and tones.........
For over a year, we researched all of the available machines and
kept coming back to the AnaJet. The AnaJet has met not only our
needs, but also our expectations. The AnaJet can print colors that
I would put up against any silk screened shirt we have printed for
its eye popping vibrant colors. We especially like the fact that
the ink system is a pressure system (not gravity fed) and it uses
cartridges instead of bulk ink jars (no mess!). The platen is very
easy to load - just place a shirt on the platen and hit the print
button
voila! The thing that impressed us most was when we
went to training and picked up our printer. Every question was answered,
we had lots of hands-on training, and everything was included
.What
we got from AnaJet was a fantastic DTG printer!"
Larry & Pam I. www.captainjackshoppe.com
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"Thank
you. I really appreciate how helpful and responsive all of you are.
A big thumbs up for your customer service!"
Toni M, Tukwila, www.instantimprints.com
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"...I
did a lot of research before I bought mine. I went with AnaJet largely
because several AnaJet owners I came across on the internet forum
sites were all positive about the company and the product. In addition,
I was sold on the 'closed-loop ink delivery system.' I am glad I made
the right decision..."
Bill S. |
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"
I am very pleased with my experience with the AnaJet
When I
needed help, I was transferred immediately to [a tech] who answered
all my questions. Big "+" point for actually getting a technical
support person first time, right away. - This is a big point in your
guys favor over other tech support groups [in direct-to-garment] I
have experienced in the past!!! I finished the set-up of the equipment
and proceeded to print my first shirt. Came out excellent!! Same with
the second.
. Without special attention, I was able to start-up
my AnaJet faster and easier than the other printer I was using.
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[In my first day,] revenue run already completed, with two more scheduled
for this weekend."
Dave A.
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".....In
short AnaJet 125 provides me with a very lucrative, rapidly growing
business. It prints all the orders I can generate. With this machine,
the sky is the limit. In good days, I can print as many as 200 shirts,
but it is difficult to generate that much business. But I could not
sell that many, and I must devote more time to sales....... The machine
works flawlessly after the initial learning process... Once the printing
starts, the flow of ink is excellent."
James P.
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Our
customers are singing our praises... literally
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