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Training & Support

Your success is our top priority. We offer free telephone support, on-site training and premium on-site tech support available nationwide.

Welcome to Training & Support

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On-Site Installation & Support

AnaJet now offers one-on-one comprehensive training which includes ink installation, graphics preparation, printer operation and maintenance at your location with a certified Ricoh trainer.

Help & Support

AnaJet customers have access to in-depth support articles and tips & tricks 24/7 at AnaJet.com. This information is there for you when you need a quick refresh.

Anajet University

Learn at your own pace and return later for a refresher with our vast library of online videos and lessons.

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Technical Support

Our mission is to keep your direct to garment business up and runnin and make your AnaJet purchase one of your best business decisions. AnaJet-certified technicians based in southern California provide free telephone and email technical support to AnaJet customers Monday - Friday 7:00am - 5:00pm PST. On-site service with a local certified Ricoh technician is available for an additional hourly fee.

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On-Site Premium Technical Support

Looking for in-person support? Upgrade to our premium on-site technical support and a certified Ricoh technician will arrive to service your printer, usually on the next business day. Ask your sales representative for more information.

Start printing with the RICOH Ri 3000/Ri 6000 Series